What's New?

We wanted to take a moment to reach out and thank all of you for your continued patience, support, and understanding during these trying times.  We know that everyone is learning and growing together as we adapt to the "new" normal.  Things that used to warrant no thought at all, now mandate that procedures and steps be taken in order to assure safety for ourselves and loved ones.  Needless to say, things are no longer carefree and quick...everything takes time and patience, which of course can sometimes be in short supply.

With that being said, Johnston Orthodontics wants to reassure all of you that we are taking every precaution to keep the welfare and safety of our patients as our top priority.  Dr. J will not compromise his belief that his patients and their health are his main concern.  He takes time each day reviewing proper procedures and new information regarding COVID-19, and the necessary steps he needs to implement in order to uphold his standard of care.  Therefore, we ask you that you remain patient and understanding when coming to appointments.  Simple things now take a little longer and a little more care.  We assure you that we are doing everything in our power to make things as "quick and painless" as possible...we just have to get through the "growing pains" together.

A few of the new steps that we have implemented which pertain directly to our patients and their family are:

• We ask that only ONE parent/legal guardian accompany the patient to their appointment.  PLEASE no siblings and/or friends...we are asking additional people to wait in their vehicle(s) during the patient's appointment.
• We ask that you wait at the front door or in the vestibule for an office representative to take a digital temperature.  We are adhering to guidelines that a person presenting with a temperature of 100.0F or greater will be sent home and the appointment will be rescheduled 4-6 weeks out.
• We are also signing patients in manually, so that patients do NOT need to touch the iPad at the front desk.
• We ask that each patient swish/gargle with Listerine mouthwash (provided by our office) for 20 seconds before being seated in our waiting room.

We also ask for your continued patience and understanding when scheduling and re-scheduling appointments.  Our office is 100% committed to seeing ALL of the 700 patients we missed during the six weeks we were closed during the initial onset of COVID-19.  Consequently, appointment times are very limited, but we assure you that our office will do our very best to bring you in at the very first available appointment.

Finally, we're all family here.  We are all working together and figuring things out as we go.  Please feel free to call our office if you have any questions or concerns.  We'll be here for you every step of the way.  Johnston Orthodontics is extremely grateful to still be here, serving all of our patients, and providing the forever smiles we're so proud to deliver!

Looking forward to seeing you soon!

P.S. Here's another Dr. J classic joke...
What is the least spoken language in the world?
(Sign Language!)